Your information is completely safe with us
How your personal information is collected, used, and kept secure on the wickat71 platform — our full privacy policy is detailed here.
1. Introduction and Scope
wickat71 ("we", "our", or "platform") places the highest importance on the privacy of users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you visit our website wickat71.lat, register an account, or use our services, how we use that information, and what your rights are.
By using this platform, you will be considered to have given your consent to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.
Last Updated: This Privacy Policy came into effect in 2026. If any significant changes are made, we will notify you via your registered email.
2. What Information We Collect
wickat71 collects from its members only the information that is essential for operating the service. Our data collection process is divided into two main categories:
2.1 Information You Provide Directly
We may collect the following information when you voluntarily provide it to us:
- Full name and date of birth (for age verification — only those aged 21 or above may register)
- Email address (for communication and account verification)
- Mobile number (Bangladeshi number)
- Payment information — bKash, Nagad, Rocket, or Upay mobile banking account numbers or bank account details
- Identity document information (National ID / Passport — at the time of KYC verification)
- Information you provide when seeking support via live chat or email
2.2 Automatically Collected Information
Certain technical information is collected automatically while you use our platform:
- IP address and device type
- Browser type and version
- Date, time, and location of platform access (BST, UTC+6)
- Log data of which pages you visited
- Betting and gaming history
- Information collected through cookies and similar tracking technologies
3. Purpose of Using Information
We use your information only for defined and legitimate purposes. Those purposes are detailed below:
Account Management
To create, verify, and manage your account. This includes age verification (21+), identity confirmation, and a secure login process.
Financial Transactions
To process deposits and withdrawals, prevent fraud, and complete all financial operations.
Customer Support
To resolve your issues and improve your experience through 24/7 live chat and email support in Bengali.
Security and Compliance
To maintain platform security, prevent money laundering, and ensure responsible gaming.
Service Improvement
To improve the quality of our services, add new features, and make the user experience easier and more enjoyable.
Communication
To send necessary service-related notices, updates, promotional offers (if you have given consent), and security messages.
4. Sharing Information with Third Parties
wickat71 never sells your personal information. However, information may be shared with trusted third parties in limited circumstances:
4.1 Payment Processors
The necessary payment information is shared with bKash, Nagad, Rocket, Upay, and banking partners to process your financial transactions. These third parties are governed by their own privacy policies.
4.2 Technology Providers
Game software providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) may receive limited information necessary for operating gameplay.
4.3 Legal Requirements
If disclosure of information is required by a government authority or through a legal process, we will be obliged to provide information in accordance with applicable law.
Important: We never sell your information to third parties for marketing or profit-making purposes.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure core site functionality.
- Performance Cookies: Used to analyze how effectively our pages are loading.
- Preference Cookies: To remember your language preferences and other settings.
Cookies can be controlled or disabled through your browser settings. However, disabling cookies may limit some functionality of the platform.
6. Information Retention and Deletion
wickat71 retains your information only for as long as necessary. Below are the guidelines on retention periods:
Account Information
Retained while the account is active and for a set period after account closure to meet legal obligations.
Transaction Information
Financial records and transaction history are retained for an extended period in accordance with Anti-Money Laundering (AML) regulations.
Communication Records
Records of chat and email communication with customer support are retained to ensure service quality.
If you request closure of your account, subject to legal obligations, we will complete the process of deleting or anonymizing your information.
7. Data Security Measures
wickat71 applies industry-standard security measures to keep your personal information secure:
- SSL Encryption: All data transmission between your browser and our servers is protected by TLS/SSL encryption.
- Data Encryption: Sensitive information (payment data, identity documents) is stored in encrypted form in our database.
- Access Controls: Only authorized staff may access your information for specific required purposes.
- Security Audits: Potential vulnerabilities are identified and resolved through regular security testing and audits.
- Firewall Protection: Advanced firewalls and intrusion detection systems protect our servers from unauthorized access.
However, no data transmission over the internet can be claimed to be one hundred percent secure. We strive to ensure the highest level of protection, but complete security cannot be guaranteed.
8. Your Rights
You have the following rights regarding your personal information:
Right of Access
You have the right to request a copy of the information we hold about you.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted.
Right to Restrict Processing
You may request that the use of your information for a specific purpose be paused.
Right to Object
You may object to certain processing, including marketing communications.
Right to Data Portability
You may request a copy of your information in a structured, readable format.
To exercise these rights, contact our support team via 24/7 live chat or by email at [email protected].
9. Protection of Minors' Privacy
wickat71 is an adults-only (21+) entertainment platform. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory during the registration process.
If it comes to our attention that we have inadvertently collected information from a minor, we will immediately take steps to delete that information and close the associated account.
10. Policy Changes and Updates
wickat71 may update this Privacy Policy from time to time. If any significant changes are made:
- We will send a notification to your registered email.
- A notice will be displayed at the top of the website.
- The "Last Updated" date at the top of this page will change.
- Continued use of the platform after the changes will be taken as your consent to the new policy.
We therefore recommend that you visit this page regularly and stay informed about updates.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
Data Protection Support
- Live Chat: 24/7 direct support in Bengali
- Email: [email protected]
- Response Time: Usually within 24 hours
Also read our Terms and Conditions and Responsible Gaming policy.